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As a new hire, am I required to attend training? CFSA and private provider direct services staff members are required to complete pre-service training.

a. Social workers are required to complete a minimum of 80 hours of pre-service training.

b. Supervisors, program managers, and administrators are required to complete a minimum of 40 hours of pre-service training.

As a Social Worker, am I required to complete training annually? Social workers and family support workers are required to complete thirty (30) hours of in- Service Training annually (between July 1 and June 30).

As a supervisor, am I required to attend training annually? Supervisors, program managers, and administrators are required to complete twenty-four (24) hours of in-service training annually (between July 1 and June 30).

As a nurse, am I required to attend training annually? Nurse care managers are required to complete thirty (30) hours of in- Service Training annually (between July 1 and June 30).

Is registration mandatory for CWTA courses? Registration is required for all courses and will guarantee your admission into each course.

If I register for an online training event but can no longer attend, what should I do? If circumstances arise which make it impossible for you to attend--even at the last minute--please give us and your colleagues on the waiting list the courtesy of cancelling your registration.

How do I cancel my online training registration? Featured at the bottom of the email you received confirming your registration is a link to cancel registration. Click the link and follow the instructions on the page that appears. 

What if I registered in FACES, and need to cancel my registration? Please notify CWTA Staff Assistant, Courtland Williams by email at courtland.williams@dc.gov.

Can I receive training credit for an external course? If trainings have been taken external to CWTA, it is important that an External Training Approval Form be completed and submitted to CWTA within fifteen (15) days of completion of training to ensure timely and accurate approval and recording of training hours in FACES. Training approved by CWTA will count toward meeting the training hour requirement.

External training approval requires a supervisor’s signature, and when done during the tour of duty, should be based upon workload, amount of training already received, and relevance of the training to the staff's professional development.

Upon completion of training:

Complete all fields on the External Training Approval Form and get it signed by your supervisor.

Scan and email the completed form and a copy of the end of course certificate, if any, to CWTA.training@dc.gov.  If CWTA approves the course, you will receive training credit/CEU’s (when applicable) on your training record in FACES.

If CWTA denies the course, you will not receive credit for the training and will be notified.

If I have training related questions or feedback, who should I contact? You may submit training related questions and feedback via email to cwta.training@dc.gov.

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